Refund Policy

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At Comfyiptv, our aim is to deliver a seamless and gratifying user experience. To ensure transparency and clarity, we have detailed our refund policy below: 

1. Complimentary 12-Hour Trial:   - Experience Comfyiptv's services firsthand with our generous 12-hour trial, completely free of charge. This trial allows you to explore our offerings without any upfront commitment, empowering you to assess whether our premium services align with your preferences and needs.

2. Subscription Consideration:   - Your decision to subscribe to our premium services is entirely at your discretion, informed by your satisfaction with the 12-hour trial. We encourage thorough evaluation during this period to ensure that your subscription choice meets your expectations and requirements.

3. Refund Policy Limitations:   - Refunds are not offered for missing Video on Demand (VOD) content.    - Once the 12-hour free trial period expires, refund requests are not accepted.    - Trials for specific apps chosen for use with our services are not available.    - Refunds are not provided for users who have not utilized a Virtual Private Network (VPN) during their subscription.    - Refund requests are not entertained after 12 hours from the purchase of a premium package.

4. Non-Refundable Post-Trial Period:   - Following the conclusion of the 12-hour free trial, refund requests are not accommodated. We urge users to make informed decisions during this trial phase to ensure satisfaction with our services.

5. VPN Usage Clarification:   - Comfyiptv does not issue refunds for issues related to the non-use or decision against using a VPN during the subscription period. Users are responsible for configuring and utilizing their own VPN as needed.

Contacting Us:   - Should you encounter any challenges or have inquiries regarding our services, please don't hesitate to reach out to our dedicated customer support team. We are committed to assisting you and resolving any concerns you may have.

By utilizing Comfyiptv's services, you acknowledge and agree to adhere to the terms outlined in this refund policy. We value your understanding and cooperation as we endeavor to deliver an exceptional streaming experience.